The Laser Queen » Tips from the LQ

Cindy Graf 2011 Speaking Engagements

The Laser Queen — Fri, 16 Sep 2011 15:29:48 +0000

September 15, 2011 Mastering the Consultation Workshop Scottsdale AZ

September 16-18 IAPAM Aesthetic Workshop Scottsdale, AZ

September 21, 2011 Tattoo Removal Workshop Milwaukee, WI

October 5, 2011 Mastering the Consultation Workshop San Diego,CA

October 21-23 IAPAM Aesthetic Workshop Scottsdale, AZ

November 2, 2011 Mastering the Consultation Workshop Westchester NY

December 1, 2011 Mastering the Consultation Workshop Orlando, FL

December 2-4, 2011 IAPAM Aesthetic Workshop Scottsdale, AZ

For more information contact me at cindy.graf@gmail.com

“Mastering the Consultation” Workshop in Scottsdale AZ!

The Laser Queen — Fri, 16 Sep 2011 15:18:25 +0000

Good Morning!

Thank you all for attending the “Mastering the Consultation Process” Workshop in Scottsdale last evening. It is always a pleasure for me to meet with professionals in our industry and share ideas about our ever growing and changing field of medical aesthetics. Mastering the Consultation is key to the financial growth of any aesthetic business. Remember to establish $10K Legacy Clients that stabilize revenues and reduce marketing costs in the medical spa, these steps are important:

The Consultation
Work a large treatment plan into your client’s lifestyle and budget
Educating staff
Choosing the right companies and products as business partners
Product knowledge
Incorporate trial kits to grow retail sales to be 50% of your annual revenue
Follow up meticulously with your clients
Team work

Winners from last night’s raffle were: Dr Toni Stockton, Marilyn Johnson, Tiffany Peterson and Megan Rogers. Congratulations!

On to San Diego on October 5, Harford, CT on November 2 and Orlando on December 1! Email me@ cindy.graf@gmail for more information on these complimentary industry workshops sponsored by: Colorescience, Palomar Medical, PCA Skin and Envy Medical. See you there!

Basic Aesthetic Training Course Sept 12-13 Cindy Graf Consulting

The Laser Queen — Wed, 18 Aug 2010 18:05:24 +0000

I have a Basic Aesthetic course coming up in Milwaukee on Sunday, September 12 and Monday September 13, 2010 if you have any wives, nurses, office staff, girlfriends, nurse practitioners, PAs, physicians, aestheticians that would like to be trained on the basics of laser/ light, medical microdermabrasion, chemical peels, post surgical make up, consultations selling. $500 OFF for first 5 responders! For more information email me at cindy.graf@gmail.com.Basic Aesthetics course

Who does Your IPL/Laser Treatments?

In uncertain times use Flex Nurses!

The Laser Queen — Mon, 16 Aug 2010 23:59:02 +0000

If you are still feeling uncertain about the economy and are busy now…considering using Pool nurses to help with in office surgeries, check in and check out.

Service Contracts may be a forgotten expense in the Medical Spa!

The Laser Queen — Wed, 02 Jun 2010 02:02:17 +0000

Service contracts are many times a forgotten $surprise$ in the

medical spa industry. Most manufacturers charge 10%

per year for both IPL and laser. There is sometimes a

savings for platform technologies that have one box

(platform) with add as you desire handpieces for hair

removal, photorejuvenation, wrinkles, tightening.

Check it out!

Here is a link to an article I did for Healthy Aging Magazine regarding Fine Lines: Evaluating Laser Service Contracts. http://healthy-aging.advanceweb.com/ebook/magazine.aspx?EBK=HA052410#/27/

Frequent visits in the medspa treatment room keep protocols in check

The Laser Queen — Sat, 08 May 2010 15:08:07 +0000

If you are a physician or manager trying to maintain high standards of care in your medical spa, make frequent, unannounced stops to say hello to patients during treatments. This will assure that your staff is always on their toes and impress patients of your involvement in their care. For more information on these medical spa management tips visit www.cindygrafconsulting.com.

Selling Cosmetic Services takes practice!

The Laser Queen — Mon, 29 Mar 2010 14:14:05 +0000

There are 10\”Selling Cosmetic Services\” steps to performing a successful cosmetic consultation that produces CASH!

(click on Selling Cosmetic Services to see a sample consultation by the laser queen!)

Ask the client “Look in the Mirror with Me”
Identify concerns that the client has, make a note of these.
Match up skin care products, injectables and laser/light treatments that may improve her/his concerns
Present the treatment plan
Wait for questions
Answer quickly and specifically Don’t teach!
Offer a trial close ”Where in this package would you like to start?”
Work the package into her/his lifestyle and budget,
Schedule all of the treatments in the package and do a little something today!
Finish each consultation with a Colorescience mineral make up makeover!

The latest in aesthetic medicine is laser lipolysis…get on board…it is soooo exciting

The Laser Queen — Tue, 26 Jan 2010 01:14:13 +0000

How to hire an aesthetician? Download these questions to use in your interview.

The Laser Queen — Thu, 21 Jan 2010 03:13:25 +0000

Interview questions aesthetician

“Spot treat” age spots in the fall!

The Laser Queen — Thu, 08 Oct 2009 13:16:02 +0000

Do a limited treatment on sunspots or facial veins as your first photofacial in the Fall when clients are still tan from summer. Second photofacial, do their entire face or hands after having them in good Colorescience Sunforgettable sunscreen for one month! Palomar StarLux users use the mask template to isolate the lesion protecting sun exposed skin! I bill the same price for each treatment btw!